Expanding Capabilities and Reducing Costs Through Offshoring

Harnessing the expertise of Perception IT’s offshore resources, the client achieved significant cost savings and operational efficiency.

Expanding Capabilities and Reducing Costs Through Offshoring

Project


Managed Service Provider - UK


Industries


Managed Service Provider

Technologies

IBM ,  Netcool ,  Zabbix

Project Details

Business Challenge

Businesses are constantly challenged with enhancing operational efficiency without sacrificing service quality. The outsourcing model needed to ensure maintenance of high service standards.

Transformation

Perception IT’s team, proficient in IBM systems management and CloudOps, collaborated seamlessly with the UK team to elevate operational capabilities, provide cost-effective staffing solutions, and extend support hours.

Results

The collaboration with the offshore team led to elevated service levels, an expanded pool of resources for operational support, and efficient implementation of new projects.

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Perception IT UK

+44 7456 457005

+44 208 6388982

info@perception-it.com

12a Fleet Business Park, Sandy Lane,
    Fleet, Hampshire, GU52 8BF

VAT ID GB373976838

Perception IT Pakistan

+92 301 8436565

+92 42 35710686

info@perception-it.com

Office # 01, 1st Floor, Liberty Gate Plaza,
    Tariq Road, Block C2, Plot 10-C/II, Gulberg III, Lahore, Pakistan