At the largest telecommunication company in a country in Asia, each day millions of operational events are received from thousands of systems.
Perception IT provided a top-tier managed services support team to a leading UK system integrator, significantly enhancing their operational capabilities.
Perception IT successfully implemented and now maintains a comprehensive service desk for a major telecommunications company, streamlining their business processes for change implementation, incident response, and delivery of new infrastructure and services.
Perception IT implemented a sophisticated cloud-based IoT and streaming data analytics solution for monitoring mobile tower operations across Africa.
Perception IT developed and implemented a comprehensive monitoring, audit, and reporting system for a major Asian Stock Exchange, significantly enhancing operational transparency and performance visibility.
Perception IT provided vital hardware support services for critical business applications running on Lenovo Servers, many of which lacked vendor support, for a major textile manufacturer in Asia.
Perception IT developed a sophisticated cross-platform application facilitating seamless communication and service brokerage between landlords, tenants, and property managers.
Upgrading to IBM DB2 PureScale delivered enhanced database performance and reliability.
Enhanced network efficiency by automating the correlation of alarms across different telecommunication domains.
Streamlined and standardised mobile telecommunication provider inventory and asset management using IBM Maximo.
Real-time mobile tower status visualisation tool for enhanced network monitoring.
Collection and visualisation of regional mobile tower availability data for decision support and performance evaluation
Deployed a low-management AWS infrastructure solution for software providing IoT data collection and visualisation
Provided a cross-functional central portal for data federation to provide secure data access and analytics across various telecommunication domains.
Developed an automated incident management microservice to integrate network alarms with Service Now, automating the management of incidents.
Engineered a streaming analytics solution for telco data using Databricks, Azure, and Data Lakes, providing real-time analytics and event analysis.
Architecture and deployment of Kubernetes on AWS to streamline development and production of mobile tower management.
Development of an MQTT-based IoT solution for centralised data analytics of mobile towers across Africa
Implementation of a comprehensive Observability infrastructure for a major internet service provider, integrating server, application, and network monitoring.
Architecture and development of a full-scale Observability solution for a national securities management service, covering all aspects of infrastructure and application monitoring.
Custom integration of IBM Cognos with Oracle Access Management for federated access control and enhanced security in customs and trade analytics.
Overcoming performance limitations in existing alarm processing systems with a custom solution for efficient alarm management.
Automation of the collection and processing of log data from remote mobile tower sites, enhancing efficiency and data accuracy.
Transformed the Service Management landscape for a telecom provider by implementing various management processes using IBM Maximo.
Implemented a robust WebSphere middleware infrastructure to run the online ID platform for a national citizen identity management service