Ensuring Continuous Manufacturing Operations with Reliable Hardware Support

Our 24x7 hardware support services are instrumental in maintaining the continuous availability and optimal performance of business-critical applications in the manufacturing sector.

Ensuring Continuous Manufacturing Operations with Reliable Hardware Support


Hardware Server Service Level Agreement





Project Details

Business Challenge

The key challenge was ensuring permanent availability and deriving maximum value from existing hardware infrastructure, especially critical in a manufacturing context where downtime can result in significant operational disruptions and financial losses.


Perception IT’s 24x7 hardware support and same-day part replacement services transformed the client’s infrastructure management. Our services not only kept their systems running but also ensured they were constantly updated and maintained in optimal condition, thus extending the life and value of their hardware investments.


With Perception IT’s dedicated support, the client’s systems are always up to date with the latest fix packs. All hardware components are covered under a support agreement, safeguarding against any potential failures. This comprehensive support has led to a significant reduction in system downtime and has bolstered the overall operational efficiency of the client.

Need help with a project?

Drop us a line, and our representative will contact you to arrange a discussion.

Perception IT UK

+44 7456 457005

+44 208 6388982


12a Fleet Business Park, Sandy Lane,
    Fleet, Hampshire, GU52 8BF

VAT ID GB373976838

Perception IT Pakistan

+92 301 8436565

+92 42 35710686


Office # 01, 1st Floor, Liberty Gate Plaza,
    Tariq Road, Block C2, Plot 10-C/II, Gulberg III, Lahore, Pakistan